/* Standalone /support — Dirty Studio full-bleed dual-pane */

body.support-page {
  color-scheme: dark;
  --sp-bg: #07080c;
  --sp-panel: rgba(14, 16, 24, 0.92);
  --sp-panel-2: rgba(18, 21, 32, 0.96);
  --sp-elev: #161a26;
  --sp-line: rgba(255, 255, 255, 0.08);
  --sp-line-strong: rgba(255, 255, 255, 0.14);
  --sp-text: #eef1f8;
  --sp-muted: #8f98ad;
  --sp-accent: #3d6fff;
  --sp-accent-2: #6d7cff;
  --sp-accent-soft: rgba(61, 111, 255, 0.16);
  --sp-violet: #7b82f8;
  --sp-violet-soft: rgba(123, 130, 248, 0.18);
  --sp-radius: 18px;
  --sp-radius-sm: 12px;
  --sp-ease: cubic-bezier(0.22, 1, 0.36, 1);
  background: var(--sp-bg) !important;
}

/* Critical: display:flex rules must not override [hidden] */
body.support-page [hidden],
body.support-page [hidden]:not([hidden="false"]) {
  display: none !important;
}

body.support-page::before {
  content: "";
  position: fixed;
  inset: 0;
  pointer-events: none;
  z-index: 0;
  background:
    radial-gradient(920px 520px at 6% -10%, rgba(61, 111, 255, 0.18), transparent 58%),
    radial-gradient(760px 440px at 96% 0%, rgba(123, 130, 248, 0.1), transparent 55%),
    radial-gradient(640px 360px at 70% 110%, rgba(25, 211, 255, 0.05), transparent 55%),
    var(--sp-bg);
}

body.support-page .page {
  position: relative;
  z-index: 1;
  display: flex;
  flex-direction: column;
  min-height: 100dvh;
}

body.support-page .site-footer {
  margin-top: auto;
}

.support-page-main {
  flex: 1;
  display: flex;
  flex-direction: column;
  padding: 18px 0 28px;
  min-height: 0;
}

.support-page-shell,
.support-page-main .container {
  width: min(1280px, calc(100% - 2 * var(--ds-page-pad, 24px)));
  margin-inline: auto;
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 0;
}

.support-page-main .support-center {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 14px;
  min-height: 0;
  padding: 18px 18px 16px;
  border-radius: 24px;
  border: 1px solid var(--sp-line);
  background:
    linear-gradient(165deg, rgba(61, 111, 255, 0.08), transparent 42%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.03), transparent 40%),
    var(--sp-panel);
  box-shadow:
    0 24px 64px rgba(0, 0, 0, 0.35),
    inset 0 1px 0 rgba(255, 255, 255, 0.04);
  backdrop-filter: blur(18px) saturate(1.2);
  -webkit-backdrop-filter: blur(18px) saturate(1.2);
}

/* Hub messenger: lock to viewport so the thread can scroll */
.support-page-main .support-center.is-hub {
  height: calc(100dvh - var(--ds-topbar-space, 72px) - 56px);
  max-height: calc(100dvh - var(--ds-topbar-space, 72px) - 40px);
  overflow: hidden;
}

.support-page-main .support-center.is-create {
  height: auto;
  max-height: none;
  min-height: calc(100dvh - var(--ds-topbar-space, 72px) - 96px);
  overflow: visible;
}

.support-center.is-create .support-center-body {
  display: none !important;
}

.support-center.is-hub .support-create-view {
  display: none !important;
}

.support-center-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  flex-wrap: wrap;
  flex-shrink: 0;
}

.support-center-title h1 {
  margin: 0;
  font-size: clamp(1.35rem, 2.2vw, 1.75rem);
  font-weight: 700;
  letter-spacing: -0.03em;
  color: var(--sp-text);
}

.support-center-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.support-icon-btn {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid var(--sp-line-strong);
  background: rgba(255, 255, 255, 0.04);
  color: #d7deee;
  text-decoration: none;
  transition: border-color 0.18s var(--sp-ease), background 0.18s var(--sp-ease), transform 0.18s var(--sp-ease);
}

.support-icon-btn:hover {
  border-color: rgba(61, 111, 255, 0.45);
  background: var(--sp-accent-soft);
  transform: translateY(-1px);
}

.support-create-cta {
  border-radius: 14px !important;
  padding: 11px 18px !important;
  font-weight: 700 !important;
  box-shadow: 0 10px 28px rgba(61, 111, 255, 0.28);
}

.support-subtabs {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 4px;
  width: fit-content;
  max-width: 100%;
  border-radius: 14px;
  border: 1px solid var(--sp-line);
  background: rgba(0, 0, 0, 0.28);
  flex-shrink: 0;
}

.support-subtab {
  appearance: none;
  border: 0;
  background: transparent;
  color: var(--sp-muted);
  font: inherit;
  font-size: 0.86rem;
  font-weight: 650;
  padding: 9px 16px;
  border-radius: 11px;
  cursor: pointer;
  transition: background 0.18s var(--sp-ease), color 0.18s var(--sp-ease), box-shadow 0.18s var(--sp-ease);
}

.support-subtab:hover {
  color: var(--sp-text);
}

.support-subtab.is-active {
  color: #fff;
  background: linear-gradient(135deg, rgba(61, 111, 255, 0.95), rgba(109, 124, 255, 0.92));
  box-shadow: 0 8px 20px rgba(61, 111, 255, 0.28);
}

.support-toast {
  margin: 0;
  flex-shrink: 0;
  position: fixed;
  top: calc(var(--ds-topbar-space, 72px) + 12px);
  left: 50%;
  transform: translateX(-50%) translateY(-8px);
  z-index: 12050;
  max-width: min(460px, calc(100vw - 24px));
  padding: 12px 16px;
  border-radius: 14px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  background: rgba(16, 20, 32, 0.97);
  box-shadow: 0 16px 44px rgba(0, 0, 0, 0.48);
  font-size: 0.84rem;
  line-height: 1.4;
  text-align: left;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.22s var(--sp-ease), transform 0.22s var(--sp-ease);
  display: none;
  align-items: flex-start;
  gap: 10px;
}

.support-toast:empty,
.support-toast:not(.is-visible) {
  display: none !important;
}

.support-toast.is-visible {
  display: flex !important;
  opacity: 1;
  pointer-events: auto;
  transform: translateX(-50%) translateY(0);
}

.support-toast__ico {
  flex: 0 0 auto;
  width: 26px;
  height: 26px;
  border-radius: 8px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.06);
  color: #c8d0e0;
}

.support-toast__text {
  flex: 1;
  min-width: 0;
  padding-top: 3px;
  font-weight: 600;
}

.support-toast.is-ok {
  border-color: rgba(74, 222, 128, 0.42);
  background: linear-gradient(160deg, rgba(22, 42, 34, 0.98), rgba(14, 24, 22, 0.97));
  color: #c6f5d8;
}

.support-toast.is-ok .support-toast__ico {
  background: rgba(74, 222, 128, 0.16);
  color: #86efac;
}

.support-toast.is-error {
  border-color: rgba(255, 110, 110, 0.42);
  background: linear-gradient(160deg, rgba(48, 22, 28, 0.98), rgba(28, 14, 18, 0.97));
  color: #ffc8cc;
}

.support-toast.is-error .support-toast__ico {
  background: rgba(255, 110, 110, 0.16);
  color: #fda4af;
}

.support-toast.is-alert {
  border-color: rgba(126, 162, 255, 0.5);
  background: linear-gradient(160deg, rgba(28, 36, 62, 0.98), rgba(14, 18, 32, 0.97));
  color: #d7e4ff;
}

.support-toast.is-alert .support-toast__ico {
  background: rgba(61, 111, 255, 0.2);
  color: #9eb6ff;
}

.support-page-main .support-center-body {
  display: grid;
  grid-template-columns: minmax(280px, 340px) minmax(0, 1fr);
  gap: 14px;
  flex: 1;
  min-height: 0;
  overflow: hidden;
}

.support-page-main .support-sidebar {
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 0;
  padding: 12px;
  border-radius: 18px;
  border: 1px solid var(--sp-line);
  background: rgba(0, 0, 0, 0.28);
}

.support-page-main .support-search {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 12px;
  height: 44px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid var(--sp-line);
  color: var(--sp-muted);
  flex-shrink: 0;
}

.support-page-main .support-search:focus-within {
  border-color: rgba(61, 111, 255, 0.55);
  box-shadow: 0 0 0 3px rgba(61, 111, 255, 0.12);
}

.support-page-main .support-search input {
  flex: 1;
  min-width: 0;
  border: 0;
  background: transparent;
  color: var(--sp-text);
  outline: none;
  font: inherit;
  font-size: 0.92rem;
}

.support-page-main .support-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
  overflow: auto;
  flex: 1;
  min-height: 0;
  max-height: none;
  padding-right: 2px;
}

.support-page-main .support-list--closed {
  flex: 0 1 auto;
  max-height: min(32vh, 280px);
}

.support-list-empty {
  margin: 0;
  padding: 22px 14px;
  text-align: center;
  color: var(--sp-muted);
  font-size: 0.88rem;
  border-radius: 14px;
  border: 1px dashed rgba(255, 255, 255, 0.1);
  background: rgba(255, 255, 255, 0.02);
}

.support-page-main .support-ticket-item {
  display: flex;
  gap: 10px;
  text-align: left;
  width: 100%;
  border: 1px solid transparent;
  background: rgba(255, 255, 255, 0.025);
  border-radius: 12px;
  padding: 9px 10px;
  color: inherit;
  cursor: pointer;
  transition: border-color 0.16s var(--sp-ease), background 0.16s var(--sp-ease), transform 0.16s var(--sp-ease);
}

.support-page-main .support-ticket-item:hover {
  border-color: rgba(61, 111, 255, 0.28);
  background: rgba(61, 111, 255, 0.08);
}

.support-page-main .support-ticket-item.is-active {
  border-color: rgba(61, 111, 255, 0.55);
  background: linear-gradient(135deg, rgba(61, 111, 255, 0.18), rgba(109, 124, 255, 0.1));
  box-shadow: 0 0 0 1px rgba(61, 111, 255, 0.14);
}

.support-page-main .support-ticket-item__icon {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  background: linear-gradient(145deg, rgba(61, 111, 255, 0.4), rgba(109, 124, 255, 0.22));
  color: #d7dcff;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.12);
}

.support-page-main .support-ticket-item__icon svg {
  width: 14px;
  height: 14px;
}

.support-ticket-item__body {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.support-ticket-item__top {
  display: flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
}

.support-ticket-item__subject {
  flex: 1;
  min-width: 0;
  font-size: 0.84rem;
  font-weight: 700;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  line-height: 1.25;
}

.support-ticket-item__preview {
  font-size: 0.72rem;
  color: var(--sp-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  line-height: 1.3;
}

.support-ticket-item__meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-top: 2px;
  font-size: 0.68rem;
  color: var(--sp-muted);
}

.support-ticket-no,
.support-thread-no-badge {
  display: inline-flex;
  align-items: center;
  flex-shrink: 0;
  padding: 2px 7px;
  border-radius: 999px;
  font-size: 0.66rem;
  font-weight: 800;
  letter-spacing: 0.02em;
  color: #c8d6ff;
  background: rgba(61, 111, 255, 0.18);
  border: 1px solid rgba(61, 111, 255, 0.32);
  line-height: 1.2;
}

.support-thread-no-badge {
  font-size: 0.72rem;
  padding: 3px 8px;
}

.support-chip {
  display: inline-flex;
  align-items: center;
  padding: 1px 6px;
  border-radius: 999px;
  font-size: 0.62rem;
  font-weight: 700;
  flex-shrink: 0;
}

.support-chip--reply {
  color: #b8f0cc;
  background: rgba(74, 222, 128, 0.14);
  border: 1px solid rgba(74, 222, 128, 0.28);
}

.support-chip--answered {
  color: #86efac;
  background: rgba(74, 222, 128, 0.1);
  border: 1px solid rgba(74, 222, 128, 0.22);
  font-weight: 700;
}

.support-thread-head__title-row {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
}

.support-icon-action {
  width: 32px;
  height: 32px;
  border-radius: 10px;
  border: 1px solid rgba(255, 255, 255, 0.1);
  background: rgba(255, 255, 255, 0.04);
  color: #c7cfdf;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, color 0.15s, transform 0.15s;
}

.support-icon-action:hover {
  background: rgba(255, 255, 255, 0.08);
  border-color: rgba(255, 255, 255, 0.18);
  color: #fff;
  transform: translateY(-1px);
}

.support-icon-action--danger:hover {
  background: rgba(248, 113, 113, 0.14);
  border-color: rgba(248, 113, 113, 0.35);
  color: #fda4af;
}

.support-icon-action--ok:hover {
  background: rgba(74, 222, 128, 0.14);
  border-color: rgba(74, 222, 128, 0.35);
  color: #86efac;
}

.support-page-main .support-closed-toggle {
  display: grid;
  grid-template-columns: 1fr auto auto;
  align-items: center;
  gap: 10px;
  width: 100%;
  margin-top: auto;
  padding: 11px 12px;
  border-radius: 12px;
  border: 1px solid var(--sp-line);
  background: rgba(255, 255, 255, 0.03);
  color: #a7b0c4;
  cursor: pointer;
  font: inherit;
  font-size: 0.86rem;
  flex-shrink: 0;
}

.support-closed-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 28px;
  height: 22px;
  padding: 0 8px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.08);
  color: #d7deee;
  font-size: 0.72rem;
  font-weight: 700;
}

.support-page-main .support-main {
  min-height: 0;
  height: auto;
  align-self: stretch;
  border: 1px solid var(--sp-line);
  border-radius: 18px;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.02), transparent 28%),
    rgba(0, 0, 0, 0.32);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.support-page-main .support-empty {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 14px;
  padding: 40px 24px;
  color: var(--sp-muted);
  text-align: center;
  margin: 18px;
  border-radius: 16px;
  border: 1px dashed rgba(255, 255, 255, 0.12);
  background: rgba(255, 255, 255, 0.02);
}

.support-page-main .support-empty-icon {
  width: 72px;
  height: 72px;
  border-radius: 20px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--sp-accent-soft);
  color: #9eb8ff;
}

.support-empty-cta {
  margin-top: 4px;
}

.support-page-main .support-thread-view {
  display: flex;
  flex-direction: column;
  min-height: 0;
  flex: 1;
  height: 100%;
  overflow: hidden;
}

.support-chat {
  position: relative;
  flex: 1 1 auto;
  min-height: 0;
  height: 100%;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.support-page-main .support-thread {
  flex: 1 1 auto;
  min-height: 0;
  height: 100%;
  max-height: 100%;
  overflow-x: hidden !important;
  overflow-y: auto !important;
  overscroll-behavior: contain;
  scroll-behavior: smooth;
  -webkit-overflow-scrolling: touch;
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 12px 12px 16px;
  background:
    radial-gradient(520px 220px at 10% 0%, rgba(61, 111, 255, 0.05), transparent 55%),
    rgba(0, 0, 0, 0.12);
}

.support-page-main .support-thread::-webkit-scrollbar {
  width: 8px;
}

.support-page-main .support-thread::-webkit-scrollbar-track {
  background: transparent;
}

.support-page-main .support-thread::-webkit-scrollbar-thumb {
  background: rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  border: 2px solid transparent;
  background-clip: content-box;
}

.support-page-main .support-thread::-webkit-scrollbar-thumb:hover {
  background: rgba(255, 255, 255, 0.2);
  background-clip: content-box;
}

.support-scroll-down {
  position: absolute;
  right: 14px;
  bottom: 14px;
  z-index: 4;
  width: 38px;
  height: 38px;
  border-radius: 50%;
  border: 1px solid rgba(255, 255, 255, 0.14);
  background: rgba(22, 26, 38, 0.94);
  color: #d7e4ff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  box-shadow: 0 10px 28px rgba(0, 0, 0, 0.4);
  transition: transform 0.15s, background 0.15s;
}

.support-scroll-down[hidden] {
  display: none !important;
}

.support-scroll-down:hover {
  background: rgba(40, 48, 68, 0.96);
  transform: translateY(1px);
}

.support-page-main .support-thread-head {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  align-items: center;
  padding: 10px 12px;
  border-bottom: 1px solid var(--sp-line);
  background: rgba(255, 255, 255, 0.02);
  flex-shrink: 0;
}

.support-thread-head__actions {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.support-thread-head__btn {
  display: inline-flex !important;
  align-items: center;
  gap: 6px;
  min-height: 30px !important;
  padding: 5px 10px !important;
  font-size: 0.76rem !important;
  border-radius: 9px !important;
}

.support-page-main .support-thread-head__info {
  display: flex;
  gap: 10px;
  align-items: center;
  min-width: 0;
  flex: 1;
}

.support-thread-head__text {
  min-width: 0;
}

.support-page-main .support-thread-head__icon {
  width: 32px;
  height: 32px;
  border-radius: 10px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--sp-accent-soft);
  color: #c8cdff;
  flex-shrink: 0;
}

.support-page-main .support-thread-head__icon svg {
  width: 15px;
  height: 15px;
}

.support-thread-head__title {
  display: block;
  font-size: 0.92rem;
  font-weight: 700;
  letter-spacing: -0.02em;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  line-height: 1.25;
}

.support-thread-head__meta-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  margin-top: 2px;
  color: var(--sp-muted);
  font-size: 0.7rem;
}

.support-thread-no {
  color: #aeb6ca;
  font-weight: 650;
}

.support-day-sep {
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 8px 0 6px;
}

.support-day-sep span {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 0.68rem;
  font-weight: 650;
  letter-spacing: 0.01em;
  color: #a7b0c4;
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid rgba(255, 255, 255, 0.07);
}

.support-page-main .support-msg {
  position: relative;
  padding: 7px 10px 5px;
  border-radius: 14px;
  border: 1px solid var(--sp-line);
  background: rgba(255, 255, 255, 0.035);
  max-width: 100%;
  display: flex;
  flex-direction: column;
  gap: 4px;
  animation: support-msg-in 0.22s var(--sp-ease) both;
}

.support-page-main .support-msg--me {
  border-color: rgba(61, 111, 255, 0.38);
  background: linear-gradient(160deg, rgba(61, 111, 255, 0.92), rgba(88, 108, 255, 0.86));
  color: #fff;
  box-shadow: 0 6px 16px rgba(61, 111, 255, 0.16);
  border-bottom-right-radius: 5px;
}

.support-page-main .support-msg--admin {
  border-color: rgba(255, 255, 255, 0.08);
  background: rgba(26, 30, 42, 0.94);
  border-bottom-left-radius: 5px;
}

.support-msg-row.is-stack-next .support-msg--me {
  border-bottom-right-radius: 8px;
}

.support-msg-row.is-stack-cont .support-msg--me {
  border-top-right-radius: 8px;
}

.support-msg-row.is-stack-next .support-msg--admin {
  border-bottom-left-radius: 8px;
}

.support-msg-row.is-stack-cont .support-msg--admin {
  border-top-left-radius: 8px;
}

.support-page-main .support-msg__name {
  font-size: 0.68rem;
  font-weight: 700;
  color: #9eb0ff;
  letter-spacing: 0.01em;
  margin-bottom: 1px;
}

.support-page-main .support-msg__meta {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  color: rgba(255, 255, 255, 0.5);
  font-size: 0.64rem;
  margin: 0;
  line-height: 1;
}

.support-page-main .support-msg--me .support-msg__meta {
  color: rgba(255, 255, 255, 0.7);
}

.support-page-main .support-msg__body {
  margin: 0;
  line-height: 1.4;
  white-space: pre-wrap;
  word-break: break-word;
  font-size: 0.86rem;
}

.support-msg-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  width: min(76%, 460px);
}

.support-msg-row.is-stack-cont {
  margin-top: -1px;
}

.support-msg-row .support-msg {
  flex: 1;
  min-width: 0;
}

.support-msg-row--me {
  align-self: flex-end;
  flex-direction: row-reverse;
  max-width: min(76%, 460px);
}

.support-msg-row--admin {
  align-self: flex-start;
  max-width: min(82%, 500px);
}

.support-thread-loading {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 120px;
  color: var(--sp-muted);
  font-size: 0.84rem;
}

.support-spinner {
  width: 16px;
  height: 16px;
  border-radius: 50%;
  border: 2px solid rgba(255, 255, 255, 0.12);
  border-top-color: var(--sp-accent);
  animation: support-spin 0.7s linear infinite;
}

@keyframes support-spin {
  to { transform: rotate(360deg); }
}

.support-thread-head .support-ticket-status,
.support-ticket-item .support-ticket-status {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 0.7rem;
  font-weight: 600;
  letter-spacing: 0.01em;
}

.support-ticket-status i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
  box-shadow: 0 0 0 2px color-mix(in srgb, currentColor 22%, transparent);
}

.support-ticket-status--new,
.support-ticket-item.is-new .support-ticket-status { color: #7ea2ff; }

.support-ticket-status--seen,
.support-ticket-item.is-seen .support-ticket-status { color: #f5b942; }

.support-ticket-status--in_progress,
.support-ticket-item.is-progress .support-ticket-status { color: #f0a020; }

.support-ticket-status--answered,
.support-ticket-item.is-answered .support-ticket-status {
  color: #86efac;
  font-weight: 750;
}

.support-ticket-status--closed,
.support-ticket-item.is-closed .support-ticket-status { color: #8b93a8; }

.support-msg-avatar {
  --av-h: 220;
  position: relative;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  overflow: hidden;
  background:
    linear-gradient(145deg,
      hsl(var(--av-h) 72% 52% / 0.55),
      hsl(calc(var(--av-h) + 40) 68% 42% / 0.35));
  color: #f2f4ff;
  box-shadow:
    0 0 0 1px rgba(255, 255, 255, 0.12),
    0 4px 12px rgba(0, 0, 0, 0.28);
}

.support-msg-avatar__ini {
  position: relative;
  z-index: 0;
  font-size: 0.62rem;
  font-weight: 800;
  letter-spacing: 0.02em;
  line-height: 1;
}

.support-msg-avatar img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  z-index: 1;
}

.support-msg-avatar__ring {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.18);
  pointer-events: none;
  z-index: 2;
}

.support-msg-avatar--spacer {
  visibility: hidden;
  background: none;
  box-shadow: none;
}

.support-msg-avatar svg {
  width: 12px;
  height: 12px;
}

.support-page-main .support-msg-rating {
  display: flex;
  flex-direction: column;
  gap: 6px;
  margin-top: 4px;
  padding: 7px 8px;
  border-radius: 10px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(0, 0, 0, 0.22);
}

.support-msg-rating__ask {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 4px 8px;
}

.support-msg-rating__label {
  font-size: 0.68rem;
  font-weight: 700;
  color: #d7dceb;
}

.support-msg-rating__hint {
  font-size: 0.64rem;
  color: rgba(255, 255, 255, 0.42);
}

.support-msg-rating__picker {
  display: flex;
  gap: 5px;
}

.support-msg-rating__btn {
  flex: 1;
  display: inline-flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 2px;
  min-height: 42px;
  padding: 5px 4px;
  border-radius: 9px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
  color: inherit;
  cursor: pointer;
  transition: transform 0.14s var(--sp-ease), border-color 0.14s, background 0.14s, box-shadow 0.14s;
}

.support-msg-rating__btn:hover {
  transform: translateY(-1px);
  border-color: rgba(255, 255, 255, 0.18);
  background: rgba(255, 255, 255, 0.06);
}

.support-msg-rating__btn.is-active,
.support-msg-rating__btn--bad.is-active {
  border-color: rgba(248, 113, 113, 0.45);
  background: rgba(248, 113, 113, 0.14);
  box-shadow: 0 0 0 2px rgba(248, 113, 113, 0.12);
}

.support-msg-rating__btn--ok.is-active {
  border-color: rgba(251, 191, 36, 0.45);
  background: rgba(251, 191, 36, 0.12);
  box-shadow: 0 0 0 2px rgba(251, 191, 36, 0.12);
}

.support-msg-rating__btn--great.is-active {
  border-color: rgba(74, 222, 128, 0.45);
  background: rgba(74, 222, 128, 0.12);
  box-shadow: 0 0 0 2px rgba(74, 222, 128, 0.12);
}

.support-msg-rating__emoji {
  font-size: 1rem;
  line-height: 1;
}

.support-msg-rating__caption {
  font-size: 0.6rem;
  font-weight: 650;
  color: rgba(255, 255, 255, 0.62);
  letter-spacing: 0.01em;
}

.support-msg-rating.is-rated {
  padding: 5px 8px;
  background: rgba(61, 111, 255, 0.08);
  border-color: rgba(61, 111, 255, 0.22);
}

.support-msg-rating--bad.is-rated {
  background: rgba(248, 113, 113, 0.08);
  border-color: rgba(248, 113, 113, 0.22);
}

.support-msg-rating--ok.is-rated {
  background: rgba(251, 191, 36, 0.08);
  border-color: rgba(251, 191, 36, 0.22);
}

.support-msg-rating--great.is-rated {
  background: rgba(74, 222, 128, 0.08);
  border-color: rgba(74, 222, 128, 0.22);
}

.support-msg-rating__thanks {
  display: flex;
  align-items: center;
  gap: 6px;
  min-width: 0;
}

.support-msg-rating__thanks-ico {
  font-size: 0.92rem;
  line-height: 1;
}

.support-msg-rating__thanks-text {
  flex: 1;
  min-width: 0;
  font-size: 0.7rem;
  color: rgba(255, 255, 255, 0.72);
}

.support-msg-rating__thanks-text strong {
  color: #eef1f8;
  font-weight: 700;
}

.support-msg-rating__change {
  border: 0;
  background: transparent;
  color: #9eb0ff;
  font: inherit;
  font-size: 0.66rem;
  font-weight: 650;
  cursor: pointer;
  padding: 2px 4px;
  border-radius: 6px;
  white-space: nowrap;
}

.support-msg-rating__change:hover {
  background: rgba(61, 111, 255, 0.14);
  color: #c8d6ff;
}

.support-page-main .support-msg-files {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 2px;
}

.support-page-main .support-msg-file {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 8px;
  border-radius: 8px;
  background: rgba(0, 0, 0, 0.22);
  border: 1px solid rgba(255, 255, 255, 0.08);
  color: inherit;
  text-decoration: none;
  font-size: 0.72rem;
}

.support-page-main .support-msg-files {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 6px;
}

.support-page-main .support-msg-file--img,
.support-page-main .support-msg-file--video {
  padding: 0;
  overflow: hidden;
  max-width: min(220px, 72vw);
  border-radius: 12px;
  cursor: zoom-in;
  background: rgba(0, 0, 0, 0.35);
  border: 1px solid rgba(255, 255, 255, 0.1);
  position: relative;
}

.support-page-main .support-msg-file--img img,
.support-page-main .support-msg-file--video img,
.support-page-main .support-msg-file--video video {
  display: block;
  width: 100%;
  max-height: 180px;
  object-fit: cover;
}

.support-page-main .support-msg-file--video .support-msg-file__play {
  position: absolute;
  inset: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(0, 0, 0, 0.28);
  color: #fff;
  font-size: 1.4rem;
  pointer-events: none;
}

.support-thread-back {
  display: none;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.06);
  color: var(--sp-text);
  cursor: pointer;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.support-thread-back:hover {
  background: rgba(255, 255, 255, 0.1);
}

/* Telegram-like media viewer */
html.ds-media-viewer-open {
  overflow: hidden;
}

.ds-media-viewer {
  position: fixed;
  inset: 0;
  z-index: 12000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: env(safe-area-inset-top, 0) env(safe-area-inset-right, 0) env(safe-area-inset-bottom, 0) env(safe-area-inset-left, 0);
}

.ds-media-viewer[hidden] {
  display: none !important;
}

.ds-media-viewer__img[hidden],
.ds-media-viewer__video[hidden],
.ds-media-viewer__file[hidden],
.ds-media-viewer__nav[hidden],
.ds-media-viewer__caption[hidden],
.ds-media-viewer:not(.is-mode-image) .ds-media-viewer__img,
.ds-media-viewer:not(.is-mode-video) .ds-media-viewer__video,
.ds-media-viewer:not(.is-mode-file) .ds-media-viewer__file {
  display: none !important;
}

.ds-media-viewer.is-mode-image .ds-media-viewer__img {
  display: block !important;
}

.ds-media-viewer.is-mode-video .ds-media-viewer__video {
  display: block !important;
}

.ds-media-viewer.is-mode-file .ds-media-viewer__file {
  display: flex !important;
}

.ds-media-viewer__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(4, 6, 12, 0.92);
  backdrop-filter: blur(10px);
}

.ds-media-viewer__top {
  position: absolute;
  top: max(10px, env(safe-area-inset-top, 0px));
  left: 12px;
  right: 12px;
  z-index: 2;
  display: flex;
  align-items: center;
  gap: 10px;
}

.ds-media-viewer__counter {
  margin-right: auto;
  font-size: 0.86rem;
  font-weight: 650;
  color: rgba(255, 255, 255, 0.88);
  text-shadow: 0 1px 8px rgba(0, 0, 0, 0.45);
}

.ds-media-viewer__btn {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  background: rgba(20, 22, 30, 0.72);
  color: #fff;
  font-size: 1.35rem;
  line-height: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  text-decoration: none;
}

.ds-media-viewer__btn:hover {
  background: rgba(40, 44, 58, 0.9);
}

.ds-media-viewer__nav {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  z-index: 2;
  width: 44px;
  height: 64px;
  border: 0;
  border-radius: 14px;
  background: rgba(20, 22, 30, 0.55);
  color: #fff;
  font-size: 1.8rem;
  cursor: pointer;
}

.ds-media-viewer__nav:hover {
  background: rgba(40, 44, 58, 0.85);
}

.ds-media-viewer__prev { left: 10px; }
.ds-media-viewer__next { right: 10px; }

.ds-media-viewer__stage {
  position: relative;
  z-index: 1;
  max-width: min(96vw, 1200px);
  max-height: min(82vh, 900px);
  outline: none;
  display: flex;
  align-items: center;
  justify-content: center;
}

.ds-media-viewer__img,
.ds-media-viewer__video {
  max-width: min(96vw, 1200px);
  max-height: min(82vh, 900px);
  width: auto;
  height: auto;
  object-fit: contain;
  border-radius: 10px;
  box-shadow: 0 18px 60px rgba(0, 0, 0, 0.45);
  background: #0a0a10;
  transition: transform 0.18s ease;
}

.ds-media-viewer.is-zoomed .ds-media-viewer__img {
  transform: scale(1.45);
  cursor: zoom-out;
}

.ds-media-viewer__file {
  min-width: min(320px, 86vw);
  padding: 28px 24px;
  border-radius: 18px;
  background: rgba(24, 26, 36, 0.95);
  border: 1px solid rgba(255, 255, 255, 0.1);
  text-align: center;
  display: flex;
  flex-direction: column;
  gap: 10px;
  align-items: center;
}

.ds-media-viewer__file-ico {
  font-size: 2rem;
}

.ds-media-viewer__file-name {
  font-size: 0.95rem;
  word-break: break-word;
}

.ds-media-viewer__file-open {
  color: #9eb6ff;
  text-decoration: none;
  font-weight: 650;
}

.ds-media-viewer__caption {
  position: absolute;
  bottom: max(16px, env(safe-area-inset-bottom, 0px));
  left: 50%;
  transform: translateX(-50%);
  z-index: 2;
  margin: 0;
  max-width: min(90vw, 720px);
  padding: 8px 14px;
  border-radius: 999px;
  background: rgba(12, 14, 20, 0.72);
  color: rgba(255, 255, 255, 0.9);
  font-size: 0.78rem;
  text-align: center;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-msg-file__name {
  font-weight: 600;
}

.support-msg-file__size {
  opacity: 0.65;
}

.support-page-main .support-reply {
  padding: 8px 10px 10px;
  border-top: 1px solid var(--sp-line);
  display: flex;
  flex-direction: column;
  gap: 6px;
  flex-shrink: 0;
  background: rgba(0, 0, 0, 0.22);
}

.support-page-main .support-composer {
  border: 1px solid var(--sp-line-strong);
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.035);
  overflow: hidden;
}

.support-page-main .support-composer:focus-within {
  border-color: rgba(61, 111, 255, 0.55);
  box-shadow: 0 0 0 3px rgba(61, 111, 255, 0.12);
}

.support-page-main .support-composer--inline {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 4px 4px 4px 6px;
  min-height: 44px;
  overflow: visible;
}

.support-page-main .support-composer__input {
  flex: 1;
  min-width: 0;
  height: 36px;
  border: 0;
  outline: none;
  background: transparent;
  color: var(--sp-text);
  font: inherit;
  font-size: 0.86rem;
  line-height: 1.3;
  padding: 0 6px;
}

.support-page-main .support-composer__input::placeholder {
  color: rgba(143, 152, 173, 0.85);
}

.support-page-main .support-attach-btn--icon {
  width: 34px;
  height: 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 10px;
  color: var(--sp-muted);
  cursor: pointer;
  flex-shrink: 0;
  padding: 0;
}

.support-page-main .support-attach-btn--icon:hover {
  color: var(--sp-text);
  background: rgba(255, 255, 255, 0.06);
}

.support-page-main .support-composer__send {
  width: 36px;
  height: 36px;
  border: 0;
  border-radius: 11px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  cursor: pointer;
  color: #fff;
  background: linear-gradient(145deg, #3d6fff, #5a72ff);
  box-shadow: 0 6px 16px rgba(61, 111, 255, 0.28);
  transition: transform 0.14s, filter 0.14s;
}

.support-page-main .support-composer__send:hover {
  filter: brightness(1.08);
  transform: translateY(-1px);
}

.support-page-main .support-composer__send:disabled {
  opacity: 0.55;
  cursor: default;
  transform: none;
}

.support-page-main .support-composer textarea {
  display: block;
  width: 100%;
  min-height: 40px;
  max-height: 140px;
  resize: none;
  border: 0;
  outline: none;
  background: transparent;
  color: var(--sp-text);
  font: inherit;
  font-size: 0.86rem;
  line-height: 1.4;
  padding: 10px 12px 6px;
}

.support-page-main .support-composer-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 4px 8px 8px;
}

.support-page-main .support-attach-btn {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  cursor: pointer;
  color: var(--sp-muted);
  font-size: 0.76rem;
  font-weight: 600;
  padding: 5px 8px;
  border-radius: 8px;
}

.support-page-main .support-attach-btn:hover {
  color: var(--sp-text);
  background: rgba(255, 255, 255, 0.05);
}

.support-page-main .support-attach-btn svg {
  width: 15px;
  height: 15px;
}

.support-page-main .support-composer-bar .btn-sm {
  min-height: 30px !important;
  padding: 5px 12px !important;
  font-size: 0.76rem !important;
  border-radius: 9px !important;
}

.support-closed-banner--simple {
  margin: 0 12px 12px;
  padding: 0;
  border: 0;
  background: transparent;
  text-align: center;
  position: relative;
}

.support-closed-banner--simple::before {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  top: 50%;
  border-top: 1px solid var(--sp-line);
}

.support-closed-banner--simple p {
  position: relative;
  display: inline-block;
  margin: 0;
  padding: 0 12px;
  background: #0c0e14;
  color: #a7b0c4;
  font-size: 0.76rem;
  font-weight: 600;
}

/* Create sub-tab */
.support-page-main .support-create-view {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: auto;
  border-radius: 18px;
  border: 1px solid var(--sp-line);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.03), transparent 40%),
    radial-gradient(680px 280px at 100% 0%, rgba(61, 111, 255, 0.12), transparent 55%),
    rgba(0, 0, 0, 0.28);
  padding: clamp(18px, 3vw, 28px);
  scroll-behavior: smooth;
}

.support-create-layout {
  width: min(860px, 100%);
  margin: 0 auto;
}

.support-page-main .support-create-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px 20px;
  margin-bottom: 4px;
  flex-wrap: wrap;
}

.support-page-main .support-create-head h2 {
  margin: 0 0 6px;
  font-size: clamp(1.3rem, 2.2vw, 1.65rem);
  letter-spacing: -0.03em;
}

.support-create-lead {
  margin: 0;
  color: var(--sp-muted);
  font-size: 0.9rem;
  line-height: 1.45;
  max-width: 42ch;
}

.support-eta-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 12px 8px 10px;
  border-radius: 999px;
  border: 1px solid rgba(61, 111, 255, 0.28);
  background: rgba(61, 111, 255, 0.1);
  color: #c7d4ff;
  font-size: 0.78rem;
  line-height: 1.2;
  white-space: nowrap;
}

.support-eta-pill__pulse {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #6d8cff;
  box-shadow: 0 0 0 0 rgba(109, 140, 255, 0.55);
}

.support-eta-pill.is-live .support-eta-pill__pulse {
  background: #4ade80;
  animation: support-eta-pulse 1.8s ease-out infinite;
}

.support-eta-pill.is-today {
  border-color: rgba(74, 222, 128, 0.35);
  background: rgba(34, 197, 94, 0.1);
}

.support-eta-pill strong {
  color: #eef2ff;
  font-weight: 750;
}

.support-eta-pill em {
  font-style: normal;
  color: var(--sp-muted);
}

@keyframes support-eta-pulse {
  0% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.55); }
  70% { box-shadow: 0 0 0 8px rgba(74, 222, 128, 0); }
  100% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0); }
}

.support-create-steps {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  margin: 2px 0 4px;
  padding: 0;
}

.support-create-step {
  appearance: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100%;
  margin: 0;
  padding: 9px 10px;
  border-radius: 12px;
  border: 1px solid transparent;
  background: rgba(255, 255, 255, 0.03);
  color: var(--sp-muted);
  font: inherit;
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  cursor: pointer;
  transition: color 0.18s var(--sp-ease), border-color 0.18s var(--sp-ease), background 0.18s var(--sp-ease);
}

.support-create-step__num {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  font-size: 0.68rem;
  font-weight: 800;
  background: rgba(255, 255, 255, 0.06);
  color: inherit;
}

.support-create-step.is-current {
  color: #dce3ff;
  border-color: rgba(61, 111, 255, 0.4);
  background: rgba(61, 111, 255, 0.12);
}

.support-create-step.is-current .support-create-step__num {
  background: rgba(61, 111, 255, 0.35);
  color: #eef2ff;
}

.support-create-step.is-done {
  color: #b8f0c8;
  border-color: rgba(74, 222, 128, 0.28);
  background: rgba(34, 197, 94, 0.08);
}

.support-create-step.is-done .support-create-step__num {
  background: rgba(34, 197, 94, 0.22);
  color: #d8ffe4;
}

.support-create-step:hover {
  color: var(--sp-text);
  border-color: rgba(255, 255, 255, 0.12);
}

.support-page-main .support-create-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
  max-width: none;
  padding-bottom: 12px;
}

.support-create-section {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: 16px 16px 18px;
  border-radius: 18px;
  border: 1px solid var(--sp-line);
  background: rgba(255, 255, 255, 0.025);
  scroll-margin-top: 18px;
}

.support-create-section__head {
  display: flex;
  align-items: flex-start;
  gap: 12px;
}

.support-create-section__num {
  flex: 0 0 auto;
  width: 28px;
  height: 28px;
  border-radius: 9px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--sp-accent-soft);
  color: #d5dbff;
  font-size: 0.82rem;
  font-weight: 800;
}

.support-create-section__head h3 {
  margin: 0 0 2px;
  font-size: 0.98rem;
  letter-spacing: -0.01em;
}

.support-create-section__head p {
  margin: 0;
  color: var(--sp-muted);
  font-size: 0.8rem;
  line-height: 1.4;
}

.support-type-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.support-type-card {
  position: relative;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 4px;
  text-align: left;
  min-height: 128px;
  padding: 14px 14px 16px;
  border-radius: 16px;
  border: 1px solid var(--sp-line);
  background: rgba(8, 10, 16, 0.45);
  color: inherit;
  cursor: pointer;
  font: inherit;
  transition: border-color 0.18s var(--sp-ease), background 0.18s var(--sp-ease), box-shadow 0.18s var(--sp-ease), transform 0.18s var(--sp-ease);
}

.support-type-card:hover {
  border-color: rgba(61, 111, 255, 0.4);
  background: rgba(61, 111, 255, 0.07);
  transform: translateY(-1px);
}

.support-type-card.is-active {
  border-color: rgba(61, 111, 255, 0.85);
  background: linear-gradient(160deg, rgba(61, 111, 255, 0.18), rgba(109, 124, 255, 0.08));
  box-shadow:
    0 0 0 1px rgba(61, 111, 255, 0.25),
    0 14px 32px rgba(61, 111, 255, 0.16);
}

.support-type-card__icon {
  width: 38px;
  height: 38px;
  border-radius: 12px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 6px;
  background: rgba(255, 255, 255, 0.05);
  color: #b8c0ff;
}

.support-type-card.is-active .support-type-card__icon {
  background: var(--sp-accent-soft);
  color: #dce0ff;
}

.support-type-card strong {
  font-size: 0.92rem;
  font-weight: 700;
  padding-right: 64px;
}

.support-type-card > span:not(.support-type-card__icon):not(.support-type-card__eta) {
  color: var(--sp-muted);
  font-size: 0.76rem;
  line-height: 1.4;
}

.support-type-card__eta {
  position: absolute;
  top: 12px;
  right: 12px;
  font-style: normal;
  font-size: 0.68rem;
  font-weight: 700;
  color: #9eb8ff;
  padding: 3px 8px;
  border-radius: 999px;
  background: rgba(61, 111, 255, 0.14);
  max-width: 7.5rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-type-hint {
  padding: 14px 16px 14px 18px;
  border-radius: 14px;
  border: 1px solid var(--sp-line);
  border-left: 3px solid var(--sp-accent);
  background: rgba(255, 255, 255, 0.035);
}

.support-type-hint__title {
  margin: 0 0 8px;
  font-size: 0.86rem;
  font-weight: 700;
  color: #d7deee;
}

.support-type-hint ul {
  margin: 0;
  padding-left: 18px;
  color: var(--sp-muted);
  font-size: 0.82rem;
  line-height: 1.5;
}

.support-type-hint li + li {
  margin-top: 4px;
}

.support-page-main .support-field {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.support-page-main .support-field--service {
  position: static;
}

.support-page-main .support-service-wrap {
  position: relative;
}

.support-page-main .support-service-menu {
  position: absolute;
  z-index: 40;
  left: 0;
  right: 0;
  top: calc(100% + 6px);
  display: flex;
  flex-direction: column;
  gap: 4px;
  max-height: 320px;
  overflow: auto;
  padding: 8px;
  border-radius: 14px;
  border: 1px solid var(--sp-line-strong);
  background: #12151f;
  box-shadow: 0 18px 40px rgba(0, 0, 0, 0.5);
}
.support-page-main .support-service-menu[hidden] {
  display: none !important;
}

.support-page-main .support-field__row {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
}

.support-page-main .support-field__count {
  color: var(--sp-muted);
  font-size: 0.72rem;
  font-variant-numeric: tabular-nums;
}

.support-page-main .support-field__optional {
  color: var(--sp-muted);
  font-weight: 500;
  font-size: 0.75rem;
}

.support-page-main .support-field > label,
.support-page-main .support-field__row > label {
  font-size: 0.82rem;
  color: var(--sp-muted);
  font-weight: 650;
}

.support-page-main .support-field-hint {
  margin: 0;
  font-size: 0.76rem;
  color: var(--sp-muted);
}

.support-page-main .support-field input[type="text"],
.support-page-main .support-message-box {
  width: 100%;
  border-radius: 14px;
  border: 1px solid var(--sp-line-strong);
  background: rgba(255, 255, 255, 0.04);
  color: inherit;
}

.support-page-main .support-field input[type="text"] {
  padding: 12px 14px;
  font: inherit;
  outline: none;
}

.support-page-main .support-message-box textarea {
  width: 100%;
  border: 0;
  background: transparent;
  color: inherit;
  padding: 12px 14px;
  font: inherit;
  outline: none;
  resize: vertical;
  min-height: 150px;
}

.support-page-main .support-field input:focus,
.support-page-main .support-message-box:focus-within,
.support-page-main .support-service-trigger.is-open,
.support-page-main .support-service-trigger:hover {
  border-color: rgba(61, 111, 255, 0.55);
  box-shadow: 0 0 0 3px rgba(61, 111, 255, 0.12);
}

.support-page-main .support-service-trigger {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 14px;
  border-radius: 14px;
  border: 1px solid var(--sp-line-strong);
  background: rgba(255, 255, 255, 0.04);
  color: inherit;
  cursor: pointer;
  font: inherit;
  text-align: left;
}

.support-page-main .support-service-trigger__icon {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--sp-accent-soft);
  color: #c4ceff;
  flex-shrink: 0;
}

.support-page-main .support-service-trigger__icon svg {
  width: 18px;
  height: 18px;
}

.support-page-main .support-service-trigger__text {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
  flex: 1;
}

.support-page-main .support-service-trigger__text strong {
  font-size: 0.95rem;
}

.support-page-main .support-service-trigger__text span {
  color: var(--sp-muted);
  font-size: 0.78rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-page-main .support-service-trigger__chev {
  width: 8px;
  height: 8px;
  border-right: 2px solid #9aa3b8;
  border-bottom: 2px solid #9aa3b8;
  transform: rotate(45deg);
  margin-top: -4px;
  flex-shrink: 0;
  transition: transform 0.18s var(--sp-ease);
}

.support-page-main .support-service-trigger.is-open .support-service-trigger__chev {
  transform: rotate(-135deg);
  margin-top: 4px;
}

.support-page-main .support-service-option {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  text-align: left;
  padding: 10px;
  border: 0;
  border-radius: 12px;
  background: transparent;
  color: inherit;
  cursor: pointer;
  font: inherit;
}

.support-page-main .support-service-option:hover,
.support-page-main .support-service-option.is-active {
  background: rgba(61, 111, 255, 0.14);
}

.support-page-main .support-service-option__icon {
  width: 34px;
  height: 34px;
  border-radius: 10px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(255, 255, 255, 0.05);
  color: #c4ceff;
  flex-shrink: 0;
}

.support-page-main .support-service-option__icon svg {
  width: 16px;
  height: 16px;
}

.support-page-main .support-service-option__text {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
  flex: 1;
}

.support-page-main .support-service-option__text strong {
  font-size: 0.9rem;
}

.support-page-main .support-service-option__text span {
  color: var(--sp-muted);
  font-size: 0.74rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-page-main .support-service-badge {
  flex-shrink: 0;
  font-size: 0.68rem;
  font-weight: 700;
  padding: 3px 7px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.06);
  color: #aeb6ca;
}

.support-page-main .support-service-badge--owned {
  background: rgba(34, 197, 94, 0.14);
  color: #9ef0b5;
}

.support-page-main .support-dropzone {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 124px;
  padding: 18px 16px;
  border-radius: 16px;
  border: 1px dashed rgba(255, 255, 255, 0.18);
  background: rgba(255, 255, 255, 0.02);
  text-align: center;
  cursor: pointer;
  transition: border-color 0.18s var(--sp-ease), background 0.18s var(--sp-ease);
}

.support-dropzone__icon {
  color: #9eb0ff;
  opacity: 0.9;
  margin-bottom: 2px;
}

.support-page-main .support-dropzone p {
  margin: 0;
  font-size: 0.9rem;
}

.support-page-main .support-dropzone > span {
  color: var(--sp-muted);
  font-size: 0.76rem;
}

.support-page-main .support-dropzone.is-drag,
.support-page-main .support-dropzone:hover {
  border-color: rgba(61, 111, 255, 0.55);
  background: rgba(61, 111, 255, 0.08);
}

.support-page-main .support-attach-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.support-page-main .support-attach-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  max-width: 100%;
  padding: 6px 8px 6px 6px;
  border-radius: 12px;
  border: 1px solid var(--sp-line);
  background: rgba(255, 255, 255, 0.04);
}

.support-attach-chip__thumb {
  width: 36px;
  height: 36px;
  border-radius: 8px;
  object-fit: cover;
  background: rgba(0, 0, 0, 0.25);
}

.support-attach-chip__file {
  width: 36px;
  height: 36px;
  border-radius: 8px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: rgba(61, 111, 255, 0.12);
  font-size: 0.95rem;
}

.support-attach-chip__meta {
  display: flex;
  flex-direction: column;
  min-width: 0;
  gap: 1px;
}

.support-attach-chip__meta strong {
  font-size: 0.8rem;
  font-weight: 650;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  max-width: 180px;
}

.support-attach-chip__meta em {
  font-style: normal;
  color: var(--sp-muted);
  font-size: 0.7rem;
}

.support-page-main .support-attach-chip button {
  margin-left: 2px;
  width: 24px;
  height: 24px;
  border: 0;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
  color: #c7cfdf;
  cursor: pointer;
  font-size: 1rem;
  line-height: 1;
}

.support-page-main .support-attach-chip button:hover {
  background: rgba(255, 80, 100, 0.18);
  color: #ffd0d6;
}

.support-page-main .support-create-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 4px;
  padding-top: 14px;
  padding-bottom: 4px;
  position: sticky;
  bottom: 0;
  z-index: 5;
  background: linear-gradient(180deg, rgba(8, 10, 16, 0), rgba(8, 10, 16, 0.94) 28%, rgba(8, 10, 16, 0.98));
}

.support-page-main .support-create-actions .btn-primary {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-width: 168px;
  justify-content: center;
}

.support-page-main .support-create-actions .btn-primary.is-ready {
  box-shadow: 0 10px 28px rgba(61, 111, 255, 0.28);
}

.support-page-main .support-create-actions .btn-primary.is-loading {
  opacity: 0.75;
  pointer-events: none;
}

.support-page-main .support-status-pill {
  display: none !important;
}

.support-inline-link {
  border: 0;
  background: none;
  padding: 0;
  color: #8eb0ff;
  cursor: pointer;
  font: inherit;
  text-decoration: underline;
  text-underline-offset: 2px;
}

@keyframes support-msg-in {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

@media (max-width: 1100px) {
  .support-type-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-type-grid .support-type-card:last-child {
    grid-column: 1 / -1;
  }
}

@media (max-width: 960px) {
  .support-page-main .support-center.is-hub {
    height: calc(100dvh - var(--ds-topbar-space, 72px) - 36px);
    max-height: calc(100dvh - var(--ds-topbar-space, 72px) - 20px);
  }

  .support-page-main .support-center-body {
    grid-template-columns: 1fr;
    min-height: 0;
  }

  .support-page-main .support-sidebar {
    max-height: min(38vh, 320px);
    overflow: hidden;
  }

  .support-page-main .support-main {
    min-height: 0;
  }

  .support-thread-back {
    display: inline-flex;
  }

  .support-center.is-thread-open .support-sidebar {
    display: none;
  }

  .support-center.is-thread-open .support-main {
    min-height: 0;
    height: 100%;
  }

  .support-center.is-thread-open .support-center-top,
  .support-center.is-thread-open .support-subtabs {
    display: none;
  }

  .support-center.is-thread-open {
    height: calc(100dvh - var(--ds-topbar-space, 72px) - 12px);
    max-height: calc(100dvh - var(--ds-topbar-space, 72px) - 8px);
    padding-top: 10px;
  }

  .support-type-grid {
    grid-template-columns: 1fr;
  }

  .support-create-head {
    flex-direction: column;
  }

  .support-eta-pill {
    align-self: flex-start;
  }

  .support-create-section {
    padding: 14px;
  }

  .support-create-step span:not(.support-create-step__num) {
    display: none;
  }

  .support-create-step {
    padding: 10px 8px;
  }

  .ds-media-viewer__nav {
    width: 38px;
    height: 52px;
    font-size: 1.5rem;
  }

  .ds-media-viewer__prev { left: 4px; }
  .ds-media-viewer__next { right: 4px; }
}

@media (max-width: 640px) {
  .support-page-main {
    padding: 8px 0 12px;
  }

  .support-page-main .support-center {
    padding: 12px 10px 10px;
    border-radius: 16px;
  }

  .support-page-main .support-center.is-hub {
    height: calc(100dvh - var(--ds-topbar-space, 72px) - 24px);
    max-height: calc(100dvh - var(--ds-topbar-space, 72px) - 12px);
  }

  .support-center.is-thread-open {
    height: calc(100dvh - var(--ds-topbar-space, 72px) - 8px);
    max-height: calc(100dvh - var(--ds-topbar-space, 72px) - 4px);
    border-radius: 14px;
  }

  .support-center.is-thread-open .support-main {
    min-height: 0;
  }

  body.support-page:has(.support-center.is-hub) .site-footer {
    display: none;
  }

  .support-center-title h1 {
    font-size: 1.18rem;
  }

  .support-center-actions {
    gap: 6px;
  }

  .support-create-cta {
    padding: 10px 12px !important;
    font-size: 0.82rem !important;
  }

  .support-page-main .support-create-view {
    padding: 12px;
  }

  .support-page-main .support-thread-head {
    padding: 8px 8px;
    gap: 8px;
  }

  .support-thread-head__title {
    font-size: 0.9rem;
  }

  .support-page-main .support-scroll-down {
    right: 10px;
    bottom: 10px;
    width: 34px;
    height: 34px;
  }

  .support-page-main .support-msg-file--img,
  .support-page-main .support-msg-file--video {
    max-width: min(260px, 78vw);
  }

  .support-page-main .support-composer--inline {
    min-height: 52px;
  }

  .support-page-main .support-composer__input {
    font-size: 16px !important;
    min-height: 44px;
  }

  .support-page-main .support-composer__send {
    width: 44px;
    height: 44px;
    min-width: 44px;
  }

  .support-ticket-item.is-answered .support-ticket-status {
    letter-spacing: 0.01em;
  }

  .support-type-card {
    min-height: 0;
  }

  body.support-page .site-footer .footer-main,
  body.support-page .site-footer .footer-nav {
    display: none;
  }

  .ds-media-viewer__stage,
  .ds-media-viewer__img,
  .ds-media-viewer__video {
    max-width: 100vw;
    max-height: 78vh;
    border-radius: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  .support-page-main .support-msg,
  .support-icon-btn,
  .support-type-card,
  .support-subtab,
  .support-eta-pill__pulse {
    animation: none !important;
    transition: none !important;
  }
}